Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Autotmatic Message Filters are only partially working. Manual filters work reliably.

  • 1 réponse
  • 2 ont ce problème
  • 12 vues
  • Dernière réponse par Matt

cwgrizz
cwgrizz
more options

TB 115.7.0 I have about 8 filters that move messages from inbox to subfolders by using a word in the subject l for the filter. It works for part of the messages, but not all. I can run the filters manually and all messages are moved correctly. Why are some being moved on receiving them as expected and some only if I manually run the filters? Before manually running the filters some of the messages are not filtered at all and some end up in the junk folder. As stated, if I run the filters manually, they are moved as expected. This has been happening for quite a while under previous TB versions also. All filters are enabled and set to run upon receipt of the email Before Junk filter. TIA

TB 115.7.0 I have about 8 filters that move messages from inbox to subfolders by using a word in the subject l for the filter. It works for part of the messages, but not all. I can run the filters manually and all messages are moved correctly. Why are some being moved on receiving them as expected and some only if I manually run the filters? Before manually running the filters some of the messages are not filtered at all and some end up in the junk folder. As stated, if I run the filters manually, they are moved as expected. This has been happening for quite a while under previous TB versions also. All filters are enabled and set to run upon receipt of the email Before Junk filter. TIA

Modifié le par Wayne Mery

Toutes les réponses (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Sounds to me like you need an exclusion in your antivirus program from it messing in the Thunderbird profile folder. Antivirus products are an excellent source of failed filtering as every time the store files is updated they jump in and do whatever meaningless thing they do. So the next thing Thunderbird needs to do can't happen because he file is "busy". So if you get 20 email that is 20 updates and 20 chances to be "in the way"