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Facebook News Feed on my laptop

  • 6 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par phambel

phambel
phambel
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For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

Solution choisie

Thank you for your help. We found an extension that was causing the problem -Adblock Plus. We changed the settings on it and so far my Facebook news feed is stable.

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Toutes les réponses (6)

zeroknight
zeroknight
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Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

phambel
phambel Auteur de la question
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Thank you for your reply. Clearing cookies and disabling tracking protection did not help. It does not happen in troubleshoot mode, but posts are slow to load.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

If it works in Troubleshoot Mode and in regular mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled, try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.

You can use the Restart button on the about:profiles page after each change to restart Firefox. You can open "about:" pages via the location/address bar.

Terry
Terry
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If the problem doesn't happen in troubleshoot mode, the most likely cause is a theme or extension - see the second article linked in the previous reply.

See also

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-troubleshoot-mode

zeroknight
zeroknight
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Try disabling your extensions.

Kaspersky can cause performance issues if you have "Inject script into web traffic to interact with web pages" enabled and don't have the companion browser extension installed.

phambel
phambel Auteur de la question
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Solution choisie

Thank you for your help. We found an extension that was causing the problem -Adblock Plus. We changed the settings on it and so far my Facebook news feed is stable.