Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird can't access email account with a '@' in the password

  • 4 réponses
  • 0 a ce problème
  • 9 vues
  • Dernière réponse par sfhowes

more options

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

Toutes les réponses (4)

more options

Remove the oauth:// entry for the account in Settings, Saved Passwords, restart TB, enter the new password when the OAuth window appears.

Cela vous a-t-il été utile ?

more options

Thanks, but I tried that, it didn't work. The impression I get is that TB treats the password is a new google email address and asks to sign in with google, but it fails with an error saying the request is malformed. Now the account doesn't show up in the passwords list and I keep getting the sign in request.

I'm setting up a new desktop computer and got around the problem by un-installing TB and deleting all related folders. I changed the password for the gmail account. Re-installed TB and the email addresses I want to keep using. They are all working normally. I can't do that with the original notebook computer because there is a no longer available email address with emails that I don't want to lose or spend the time copying them to a different backup. I just need to delete the problem address so I can re-enter it.

Cela vous a-t-il été utile ?

more options

I'm running into this with Thunderbird 128 - it always worked with previous versions, but now I get a malformed request error when trying to oauth with Tbird and Google for my gmail account. Starting over doesn't work, Tbird kind of stores something in there, and it won't shut down after that, I need to reboot to try again, and it doesn't work when I repeat the attempt to add the account.

Modifié le par Bob

Cela vous a-t-il été utile ?

more options

Accounts with OAuth2 authentication work here with 128, so I suggest you check all the basics, including the correct server settings (no googlemail in server names), cookies must be accepted in TB Settings, there is no invasive AV like Avast, and no VPN active to block authentication. Test with a new profile, not one leftover from previous versions.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.