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Sync issues between apple iPhone mail app and thunderbird on computer

  • 4 réponses
  • 0 a ce problème
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  • Dernière réponse par ds218

ds218
ds218
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A few months ago

If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird

The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes.

The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds.

However now if I do the same on my iPhone The changes do not show up at all.

BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone.

Is there a reason for this?

A few months ago If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes. The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds. However now if I do the same on my iPhone The changes do not show up at all. BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone. Is there a reason for this?

Toutes les réponses (4)

david
david
  • Top 10 Contributor
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It appears that somehow one of the devices changed from IMAP to POP. Should be easy to check each.

ds218
ds218 Auteur de la question
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david said
It appears that somehow one of the devices changed from IMAP to POP. Should be easy to check each.

Hi david -- i have checked in thunderbird account settings --- server settings and the account is IMAP. Likewise on my apple phone if i go to the mail feature in settings ---click on the account --- under incoming settings it also says IMAP with the same server port.

Thunderbird setting for security is OAuth2.

is there anyway of fixing the bug.

david
david
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I doubt there is a bug, as thousands use iphone and thunderbird for accounts and are not experiencing your issue. Somewhere there is a setting, possibly even in Gmail, causing this. It may be that the setting on deleting or moving to trash is causing the mismatch that you see.

ds218
ds218 Auteur de la question
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thanks david --- what would you recommend to check and I can have a look into that.

a few months ago it was completely fine. not sure why it started to happen.