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Opening an URI with a fragment (#) leads to an infinite reload loop

  • 2 réponses
  • 0 a ce problème
  • Dernière réponse par Sander

This seems to be a bug. How should I report it? Is there a fix or workaround?

This seems to be a bug. How should I report it? Is there a fix or workaround?

Toutes les réponses (2)

Subject: Infinite Reload Loop with URI Fragment

Hi Sander,

Thank you for bringing this issue to our attention. This behavior could be caused by how fragments (#) are handled in combination with the website or web application you’re visiting. Below are some steps to help address and investigate this issue:

1. Troubleshooting Steps • Check for Site-Specific Issues: Try opening the same URI in another browser or on a different device. If the issue persists, it may be a problem with the website rather than Firefox. • Clear Cache and Cookies: Cached data or cookies may interfere with how the fragment is processed. • Go to Settings > Privacy and Security > Clear Private Data and clear cache/cookies. • Test Without Extensions: If you have enabled extensions in Firefox for iOS, try disabling them to see if they affect the behavior.

2. Possible Workarounds

If the issue is specific to Firefox for iOS: • Use the full URL without the fragment (#) as a temporary workaround, if applicable. • Report the issue to the website’s support team if it’s not Firefox-specific.

3. Providing Feedback

To help us investigate further, could you provide the following details? • The exact URL where the issue occurs. • Steps to reproduce the issue. • Your Firefox version (found in Settings > About Firefox). • A brief description of the expected vs. actual behavior.

4. Next Steps

If this appears to be a bug, you can submit feedback directly from the app: • Go to Settings > Help > Share Feedback to report this issue to our team.

We’re here to help if you need further assistance!

Good Luck, Firefox Support

Cela vous a-t-il été utile ?

Thank you for the fast response. The Share Feedback menu item is a link to https://connect.mozilla.org/, where I do not find an option to report an issue directly to the Firefox for iOS team. I’ll share the requested details here:

The exact URL where the issue occurs: https://github.com/mozilla-mobile/firefox-ios/issues/24081#issue-2780716467

Steps to reproduce the issue: 1. Ensure Firefox is set as default browser 2. Email the URL to myself 3. Tap the link in the email

Firefox version: 133.4 (49058)

Expected behaviour: The GitHub post is readable.

Actual behaviour: The page keeps refreshing.

Notes: This does not happen on Firefox on macOS. This does not happen on Safari on the same iOS device.

Modifié le par Sander

Cela vous a-t-il été utile ?

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