Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

firefox does not detect the latest flash player although it is installed

  • 1 réponse
  • 96 ont ce problème
  • 1 vue
  • Dernière réponse par TXGuy

AnonymousUser
AnonymousUser
more options

i have installed the latest version of adobe flash player but firefox does not pick it up. i can not play videos on youtube. i have installed adobe flash player 10 a number of times but it still detects it as version 7, however internet explorer works fine. i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing.

This happened

Every time Firefox opened

== since i installed firefox

i have installed the latest version of adobe flash player but firefox does not pick it up. i can not play videos on youtube. i have installed adobe flash player 10 a number of times but it still detects it as version 7, however internet explorer works fine. i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing. == This happened == Every time Firefox opened == since i installed firefox

Toutes les réponses (1)

TXGuy
TXGuy
more options

You have 2 Flash players installed. One very old version (7.0 r19) and the current version (10.0 r45).

Un-install the old version from Control Panel > Add or Remove Programs and see if that resolves your situation.

If that does not correct your problem, this tool from Adobe will un-install ALL instances of Adobe Flash from your system, including the IE ActiveX version. You will then need to reinstall the current version plug-in for Firefox and the ActiveX version for IE: http://kb2.adobe.com/cps/141/tn_14157.html

Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.02; current ver. 1.6.0.20 (important security update 04-15-2010) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.