Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

When I try to download anything nothing happens, whether it is an email attachment or a file off of lets say download.com. If I do it in IE everything works fine.

  • 1 réponse
  • 0 a ce problème
  • 5 vues
  • Dernière réponse par foxymary

more options

Anytime I try to download something whether it is an email attachment or a file off of the internet I click the button to download and nothing happens, if the download takes me to a new tab normally the new tab will open but the tab will be blank. If I use IE then I have no problems. When I first started having this problem cnet videos would also not load, however after I uninstalled firefox and re-installed it that problem was fixed.

This happened

Every time Firefox opened

== A few days ago.

Anytime I try to download something whether it is an email attachment or a file off of the internet I click the button to download and nothing happens, if the download takes me to a new tab normally the new tab will open but the tab will be blank. If I use IE then I have no problems. When I first started having this problem cnet videos would also not load, however after I uninstalled firefox and re-installed it that problem was fixed. == This happened == Every time Firefox opened == A few days ago.

Toutes les réponses (1)

more options

Hey there: That doesn't sound like much fun :( I think it might be downloading fine. Go to tools > options > general > save files to see what folder things are being saved to and see if your files are there.

Here is an article with the specifics - What to do if you can't download or save files.

Hope that helps!