Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

This started appearing in the first inch of every commercial site I visit with the new version, "Congratulations! Every $5 spent at JCPenney earns you a chance to win a $500 gift card". I've run scans and nothing appears infected, yet I don't get this ann

  • 2 réponses
  • 19 ont ce problème
  • 18 vues
  • Dernière réponse par ehuggins

more options

This started appearing in the first inch of every commercial site I visit with the new version, "Congratulations! Every $5 spent at JCPenney earns you a chance to win a $500 gift card". I've run scans and nothing appears infected, yet I don't get this annoying block in IE. I've uninstalled and reinstalled firefox and when I did, the first thing to show up when it opened was a message that said, "You've joined the shop now..." something or another and I had to click okay-it was a microsoft OK message. How do I get rid of this?

URL of affected sites

http://www.bestbuy.com, target.com, any commercial retail site

This started appearing in the first inch of every commercial site I visit with the new version, "Congratulations! Every $5 spent at JCPenney earns you a chance to win a $500 gift card". I've run scans and nothing appears infected, yet I don't get this annoying block in IE. I've uninstalled and reinstalled firefox and when I did, the first thing to show up when it opened was a message that said, "You've joined the shop now..." something or another and I had to click okay-it was a microsoft OK message. How do I get rid of this? == URL of affected sites == http://www.bestbuy.com, target.com, any commercial retail site

Solution choisie

Your issue may be caused by Malware. You can run and update the following free anti virus software:

1. Malwarebytes (Free version) - http://www.malwarebytes.org

2. Spybot Search & Destroy - http://www.safer-networking.org

3.Spyware Terminator - http://www.spywareterminator.com

In addition, there are a number of forums you can use to help get rid of your infection. These include:

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

Solution choisie

Your issue may be caused by Malware. You can run and update the following free anti virus software:

1. Malwarebytes (Free version) - http://www.malwarebytes.org

2. Spybot Search & Destroy - http://www.safer-networking.org

3.Spyware Terminator - http://www.spywareterminator.com

In addition, there are a number of forums you can use to help get rid of your infection. These include:

more options

I have finally gotten rid of the Shop to Win banner. Go under tools, then Add-ons. Look for Shop to Win and uninstall.