Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

"blank page" shows on home page-will NOT load any sites

  • 1 réponse
  • 175 ont ce problème
  • 1 vue
  • Dernière réponse par TXGuy

more options

When firefox loads, a "blank page" is displayed. Further, when this occurs, no sites can be accessed. Toolbars on top do display.

This happened

Every time Firefox opened

== today

When firefox loads, a "blank page" is displayed. Further, when this occurs, no sites can be accessed. Toolbars on top do display. == This happened == Every time Firefox opened == today

Solution choisie

See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page


Can't see the Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help)? Turning the Menu Bar on and off is a new feature in version 3.6. (Linux & OSX see: Restore the Menu bar in Firefox ) Windows Method 1. Hold down the key and press the following letters in this exact order: V T M Windows Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar. The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed. See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

Navigation Toolbar, Bookmarks Toolbar and other Toolbars under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).

To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).

Full Screen mode http://kb.mozillazine.org/Netbooks#Full_screen

Also see: Back and forward or other toolbar buttons are missing Customize Firefox controls, buttons and toolbars


Firefox_Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for _: your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10) See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page


Can't see the Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help)? Turning the Menu Bar on and off is a new feature in version 3.6. (Linux & OSX see: Restore the Menu bar in Firefox ) Windows Method 1. Hold down the key and press the following letters in this exact order: V T M Windows Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar. The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed. See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

Navigation Toolbar, Bookmarks Toolbar and other Toolbars under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).

To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).

Full Screen mode http://kb.mozillazine.org/Netbooks#Full_screen

Also see: Back and forward or other toolbar buttons are missing Customize Firefox controls, buttons and toolbars


Firefox_Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for _: your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10) See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1