Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open dialogue on Mac?

  • 4 réponses
  • 9 ont ce problème
  • 4 vues
  • Dernière réponse par Morbus

more options

I am trying to reset toolbars and am following firefox's help instructions. How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open a dialogue box on the Mac?

I am trying to reset toolbars and am following firefox's help instructions. How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open a dialogue box on the Mac?

Toutes les réponses (4)

more options

Hello Jane.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Safe+Mode

more options

Thanks Morbus but this link takes me through to the instructions I was following. Doesn't work on the Mac.

more options

You'll notice that you can make the article show Mac instructions if you click Mac OS, near the top of the page, where it says Show content customized for:. If that still doesn't work, I can't provide you additional help, since I don't use Mac :(

more options

Thanks Morbus.. I hadn't noticed that but it was already set at Mac. I tried it again and it worked this time... but alas my main problem persists:

My back and forward buttons don't work in Firefox and I've lost all of my bookmarks! I've tried a few of the suggestions but without success at the moment.

Particularly unhelpful are the instructions to back-up your lost bookmarks - which I can't do cos they're lost!!