Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I can't do downloads or use Roboform. Firefix just hangs.

  • 6 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par lh

more options

When I try to do a download, the download box opens and then hangs. It won't do anything or close. If I try to use Roboform, nothing happens when I click on fill forms. Websites are loading very slowly. I tried reinstalling Firefox and Roboform, but neither helped.

This happened

Every time Firefox opened

== 7/31/2010

When I try to do a download, the download box opens and then hangs. It won't do anything or close. If I try to use Roboform, nothing happens when I click on fill forms. Websites are loading very slowly. I tried reinstalling Firefox and Roboform, but neither helped. == This happened == Every time Firefox opened == 7/31/2010

Toutes les réponses (6)

more options

When did this start?

more options

7/31/2010 about 10PM.

more options

I am thinking this could bei a lag in your internet. try seeing if this problem is in all of your browsers.

more options

Internet Explorer works fine. It seems like whenever Firefox opens a pop up box, it hangs up.

more options

I have never had that problem try searching the firefox support website for your problem.

more options

I have same problem. I found it has something to do with the Norton Internet Security update. When I temporarily disable the Web settings in Norton Roboform works properly. Is there a way to undo the plug-in update for Norton?