Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why does screen go black when I scroll a bit down

  • 1 réponse
  • 46 ont ce problème
  • 10 vues
  • Dernière réponse par cor-el

AnonymousUser
AnonymousUser
more options

Whenever I go to a forum; I scroll down to look at posts however the screen suddenly fuzzes up and goes a bit black meaning I can't see what to click or anything, when I move my mouse over a bit of the blackness the buttons that are supposed to be there come back, I keep repeating this (Have no choice) but it's getting annoying. I try highlighting it but that makes it go fully black straight after.

== Not sure

Whenever I go to a forum; I scroll down to look at posts however the screen suddenly fuzzes up and goes a bit black meaning I can't see what to click or anything, when I move my mouse over a bit of the blackness the buttons that are supposed to be there come back, I keep repeating this (Have no choice) but it's getting annoying. I try highlighting it but that makes it go fully black straight after. == Not sure

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")