We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Faulting application firefox.exe, version 1.9.2.3855, faulting module msvcr80.dll, version 8.0.50727.4053, fault address 0x0004f029

  • 3 réponses
  • 40 ont ce problème
  • 5 vues
  • Dernière réponse par guyl6308

more options

crashes

Troubleshooting information

Faulting application firefox.exe, version 1.9.2.3855, faulting module msvcr80.dll, version 8.0.50727.4053, fault address 0x0004f029

crashes == Troubleshooting information == Faulting application firefox.exe, version 1.9.2.3855, faulting module msvcr80.dll, version 8.0.50727.4053, fault address 0x0004f029

Toutes les réponses (3)

more options

Hello.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

more options

Help!!!

more options

I have solved this problem!!! I am running XP, SP2, new system installed freshed. I had never used IE6 that came with the install nor installed any other version. I installed IE8 and the necessary associated updates and the problem went away. It seems that Microsoft installs fixes to critical components of Windows at the same time it installs Internet Explorer. And they don't tell us...