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since updating to Firefox 3.6 it is continually freezing on me - help before I go back to IE

  • 1 réponse
  • 12 ont ce problème
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  • Dernière réponse par Morbus

snomo
snomo
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Firefox takes ages to open with the start page and when it does it continually freezes on me. I type and it stops so I continue typing and eventually it catches up with me! I try to open a bookmark and again it takes ages or I get a message on the top bar saying 'NOT RESPONDING' . My mouse does not move around the page smoothly and sometimes the pages jumpes to a different area.

Firefox takes ages to open with the start page and when it does it continually freezes on me. I type and it stops so I continue typing and eventually it catches up with me! I try to open a bookmark and again it takes ages or I get a message on the top bar saying 'NOT RESPONDING' . My mouse does not move around the page smoothly and sometimes the pages jumpes to a different area.

Toutes les réponses (1)

Morbus
Morbus
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Hello.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.