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Why does the Welcome to firefox tab open with my google tab every time I open the browser? And why can't the browser hold any add-ons I downloaded? I loose then when I close the browser, even tool bars have to be reinstalled every time I open the browser

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  • Dernière réponse par Moses

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Every time I open the browser the Welcome to Firefox tab is the first tab, then a second tab opens and thats my google, then a 3rd tab opens for me to reinstall my toolbar. This has been happening for a good year. Updates have not fixed it. Others have this problem. I did a search for an answer, the question is out there but no answer. Now if I go into add ons and add a background Theme or an extension it all is gone when I exit the browser. When I open the browser again I get all 3 tabs and have to install my toolbar again. I DO NOT want to reinstall as I will loose all my saved data, passwords, bookmarks, everything! I have had this computer for a year, Windows Vista x64 bit. Its not the computer, it's the browser. If you have specific questions e-mail me and I will be more then happy to help

Every time I open the browser the Welcome to Firefox tab is the first tab, then a second tab opens and thats my google, then a 3rd tab opens for me to reinstall my toolbar. This has been happening for a good year. Updates have not fixed it. Others have this problem. I did a search for an answer, the question is out there but no answer. Now if I go into add ons and add a background Theme or an extension it all is gone when I exit the browser. When I open the browser again I get all 3 tabs and have to install my toolbar again. I DO NOT want to reinstall as I will loose all my saved data, passwords, bookmarks, everything! I have had this computer for a year, Windows Vista x64 bit. Its not the computer, it's the browser. If you have specific questions e-mail me and I will be more then happy to help

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See this article for some suggestions: Firefox says it's just updated every time it starts - how to fix

See also http://kb.mozillazine.org/Preferences_not_saved and Preferences are not saved