Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Only with Firefox, I cannot compose/reply to received email on my alternate gmail account. (It works fine for the main one.) If I change browsers I can...I would prefer to use firefox if possible.

kantaji
kantaji
more options

I am fine in my usual email. When I sign out and sign in to my alternate email (both are gmail accounts) I can receive and read email but I cannot reply to any. I am on my laptop. When I am home and using my desktop computer this is not a problem. If I use Internet Explorer on my laptop it is also not a problem. Since I like Firefox better I would like to remedy this and be able to use Firefox AND reply to emails received in my secondary Gmail account.

I am fine in my usual email. When I sign out and sign in to my alternate email (both are gmail accounts) I can receive and read email but I cannot reply to any. I am on my laptop. When I am home and using my desktop computer this is not a problem. If I use Internet Explorer on my laptop it is also not a problem. Since I like Firefox better I would like to remedy this and be able to use Firefox AND reply to emails received in my secondary Gmail account.

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

What do you think about the possibility that one of your cookies is confusing GMail when you are logged in to the second username?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

Tools > Options > Advanced > Network > "Clear Now"

2. Delete your *.google.com cookies

Tools > Options > Privacy > Cookies: "Show Cookies"

Carefully remove the site's cookies individually, do NOT click remove "all" unless you really want to remove all your cookies (there is no undo for this dialog).

Any luck?

Modifié le par jscher2000 - Support Volunteer