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My Firefox crashes every time I open it and none of the steps in the database solve the problem. My crash signature is PaintFrame(nsIRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int)

  • 1 réponse
  • 14 ont ce problème
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  • Dernière réponse par amylange

amylange
amylange
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I tried opening it in safe mode and none of the other help tips in the database on firefox crashes when I open it apply to me. I also ran a couple of virus programs to check for any infections and found nothing. I had been having issues with java previous to firefox beginning to crash. So I attempted to uninstall java from my computer but it did not help.

My crash signature is PaintFrame(nsIRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int) and a search of this term on Mozilla Support pulled up no results.

I'm not terribly knowledgeable with programming so any suggestions would help!

I tried opening it in safe mode and none of the other help tips in the database on firefox crashes when I open it apply to me. I also ran a couple of virus programs to check for any infections and found nothing. I had been having issues with java previous to firefox beginning to crash. So I attempted to uninstall java from my computer but it did not help. My crash signature is PaintFrame(nsIRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int) and a search of this term on Mozilla Support pulled up no results. I'm not terribly knowledgeable with programming so any suggestions would help!

Toutes les réponses (1)

amylange
amylange Auteur de la question
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I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it