Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Checking for 3.6.9 update returns "no update found"

  • 2 réponses
  • 20 ont ce problème
  • 3 vues
  • Dernière réponse par cor-el

more options

I know that the newest version of firefox came out on September 7th. I was able to update my desktop on the 8th using the "Help > Check for Updates" method. But when I tried to update my laptop from 3.6.8 to 3.6.9 using the "Help > Check for Updates" method it would say that there are no updates available. Even when I asked my friend to try to update his firefox on the 12th using the "Help > Check for Updates" method, he said that there was no update and he told me he was running version 3.6.8.

My laptop uses Window Vista Home Edition. My desktop and my friends desktop both use Windows XP.

I know that the newest version of firefox came out on September 7th. I was able to update my desktop on the 8th using the "Help > Check for Updates" method. But when I tried to update my laptop from 3.6.8 to 3.6.9 using the "Help > Check for Updates" method it would say that there are no updates available. Even when I asked my friend to try to update his firefox on the 12th using the "Help > Check for Updates" method, he said that there was no update and he told me he was running version 3.6.8. My laptop uses Window Vista Home Edition. My desktop and my friends desktop both use Windows XP.

Toutes les réponses (2)

more options

The option to update to 3.6.9 using "check for updates" has been turned off whilst Mozilla investigate a start-up crash issue.

more options

See also Bug 595242 – Please turn off the 3.5.12 and 3.6.9 updates while investigating bug 594699

please do not comment in bug reports