Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I started firefox in safe mode . Now all my add-ons are gone, my bookmarks, my preferences...everything! What the hell happened?

  • 3 réponses
  • 32 ont ce problème
  • 10 vues
  • Dernière réponse par skatko

chrisc71
chrisc71
more options

Below is what the dialog box contained. I checked all the boxes and chose the "make changes and restart" option. Nothing popped up to indicate I was making permanent changes...no "are you sure you want to do this" type stuff...nothing.

firefox safe mode firefox is now running in safe mode, which temporarily disables your custom settings, themes and extensions.

you can make some or all of these changes permanent:

[]disable all add ons []reset toolbars and controls []delete all bookmarks except for backups []reset all user prefernces to defaults []restore default search engines

[make changes and restart] [continue in safe mode] [exit]

Below is what the dialog box contained. I checked all the boxes and chose the "make changes and restart" option. Nothing popped up to indicate I was making permanent changes...no "are you sure you want to do this" type stuff...nothing. ------------------------------------------------------------------------------------ '''firefox safe mode ''' firefox is now running in safe mode, which temporarily disables your custom settings, themes and extensions. you can make some or all of these changes permanent: []disable all add ons []reset toolbars and controls []delete all bookmarks except for backups []reset all user prefernces to defaults []restore default search engines [make changes and restart] [continue in safe mode] [exit] ------------------------------------------------------------------------------------

Solution choisie

You can restore the bookmarks from the most recent JSON backup.

See http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

You can re-enable the extensions in Tools > Add-ons > Extensions

You will have to redo the Toolbar Customization and preferred settings in Tools > Options

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

You can restore the bookmarks from the most recent JSON backup.

See http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

You can re-enable the extensions in Tools > Add-ons > Extensions

You will have to redo the Toolbar Customization and preferred settings in Tools > Options

chrisc71
chrisc71 Auteur de la question
more options

Thanks,

I posted my question in a panic last night. After posting it, I discovered all the things you've suggested. Still, it's helpful just to know that I'm on the right track. So once again, thanks.

I just wish there had been some kind of warning that what I was about to do would be (almost)permanent.

Modifié le par the-edmeister

skatko
skatko
more options

Holy moley does this mean all my bookmarks are gone??