Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox cannot load websites but other programs can

  • 2 réponses
  • 17 ont ce problème
  • 5 vues
  • Dernière réponse par pknight01

pknight01
pknight01
more options

Clicking these buttons won't take the site beyond the first page. Instead of following the link to the next page, Firefox returns to the same one. Works fine on Internet Explorer. Thought it was a Java issue at first, Java update did not fix. Appreciate any help.

http://www.travelrepublic.co.uk/ Image: http://img502.imageshack.us/img502/218/94761524.png

http://www.lowcostholidays.com/ Image: http://img832.imageshack.us/img832/3100/34194871.png

Clicking these buttons won't take the site beyond the first page. Instead of following the link to the next page, Firefox returns to the same one. Works fine on Internet Explorer. Thought it was a Java issue at first, Java update did not fix. Appreciate any help. http://www.travelrepublic.co.uk/ Image: http://img502.imageshack.us/img502/218/94761524.png http://www.lowcostholidays.com/ Image: http://img832.imageshack.us/img832/3100/34194871.png

Solution choisie

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
pknight01
pknight01 Auteur de la question
more options

Excellent, I found the problem using disabling all extensions and enabling one by one. Thanks! The extension causing this was:

DataMngr 1.0 - Data Manager for Firefox

I do have another question, though. It sounds like something the Firefox engine needs. Would it impact FFs performance if I uninstalled it?