Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Would a reload of Firefox tab after a browser crash create another web transaction?

  • 2 réponses
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par chokeeball

more options

Is this possible? Bought tickets online, Tab was left opened. Firefox(3.6.13) crashes & reloads all the tabs. Next thing you know, I get an another email saying I purchased extra set of tickets. Had a huge argument with the Ticket seller because a service charge to undo. Of course, he doesn’t believe, not sure what occurred.

Is this possible? Bought tickets online, Tab was left opened. Firefox(3.6.13) crashes & reloads all the tabs. Next thing you know, I get an another email saying I purchased extra set of tickets. Had a huge argument with the Ticket seller because a service charge to undo. Of course, he doesn’t believe, not sure what occurred.

Toutes les réponses (2)

more options

It is possible that Firefox has resend a form or cookies to that server after reloading the tabs following the restart after that crash. It is possible that the server has interpret that as a new request. Firefox doesn't store POST data as part of session restore (but may have kept already filled form data), so I'm not sure that this is entirely Firefox fault. The server should have asked for confirmation.

more options

Thanks for the feedback. I really can’t recall another information box/prompt appearing to confirm after the credit card# page. After CC# page, it processes & you get an invoice# screen. Thanks again for the response.