Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Google Search Timeline function doesn't work in Firefox but does in IE

  • 2 réponses
  • 17 ont ce problème
  • 3 vues
  • Dernière réponse par drh16

more options

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents."

I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results.

Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks.

Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents." I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results. Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks. Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

Solution choisie

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

Solution choisie

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Thank you cor-el. Your suggestion put me on the wrong path. I discovered the problem had something to do with my Google account settings. Finally after clearing my Google web history the problem resolved. I appreciate the push in the right direction.