Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

sync does not work, and some buttons are not responding.

  • 1 réponse
  • 11 ont ce problème
  • 2 vues
  • Dernière réponse par Alex505

Alex505
Alex505
more options

I am using Firefox 4.0 b11.

I am getting this error (I translated it myself, so it might not be 100% accurate): Sync is unable to synchronise: Unknown error. Sync will attempt to try this action again.

The error is shown just above the status bar, and contains a button with 'Synchronise now'.


Also, when I go to the options, and try to edit my password, or login again, the buttons just don't work.

Can someone help me with this?


Edit:

I partially solved the problem. I had an old Firefox Sync addon. I think it remained active since the upgrade from FF 3.6.

But still, it seems that no synchronisation is happening. Shouldn't I get some sort of notice to indicate that the synchronisation has succeeded?

I am using Firefox 4.0 b11. I am getting this error (I translated it myself, so it might not be 100% accurate): Sync is unable to synchronise: Unknown error. Sync will attempt to try this action again. The error is shown just above the status bar, and contains a button with 'Synchronise now'. Also, when I go to the options, and try to edit my password, or login again, the buttons just don't work. Can someone help me with this? '''Edit:''' I partially solved the problem. I had an old Firefox Sync addon. I think it remained active since the upgrade from FF 3.6. But still, it seems that no synchronisation is happening. Shouldn't I get some sort of notice to indicate that the synchronisation has succeeded?

Modifié le par Alex505

Toutes les réponses (1)

Alex505
Alex505 Auteur de la question
more options

Is anyone able to help me? It is driving me crazy. I have even tried to reinstall firefox, therefore losing my installed plugins. But it is still not working.

I also tried to use the 'remove this device' option, and added the program again. And i tried to reset my password.

But it's still not working.