Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Missing icons on some screens, e.g., print/run buttons, Add to Shopping Cart, etc

  • 1 réponse
  • 4 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

1) When trying to print coupons on couponmom.com, there is no square to click on for item I want to print; there is an envelope icon but when I click on that, a "Tell a Friend" is superimposed over the items I am trying to click on. I was informed I needed to install Java Applet by clicking on the "Print" button, but there was no icon for "Print" 2) Also, when I wanted to place an order with Amazon.com, there was no "Add to Shopping Cart" icon. Had to call the company for help. I've had other issues along these same lines. Something is set up wrong with Firefox. Please help!!

1) When trying to print coupons on couponmom.com, there is no square to click on for item I want to print; there is an envelope icon but when I click on that, a "Tell a Friend" is superimposed over the items I am trying to click on. I was informed I needed to install Java Applet by clicking on the "Print" button, but there was no icon for "Print" 2) Also, when I wanted to place an order with Amazon.com, there was no "Add to Shopping Cart" icon. Had to call the company for help. I've had other issues along these same lines. Something is set up wrong with Firefox. Please help!!

Toutes les réponses (1)

more options

See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: