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Hello, firefox seems to be crashing unexpectedly it doesn't seem to be page specific any help would be much appreciated the crash signature is as below but there are several different codes for the crash in the SCR section. Thanks

  • 4 réponses
  • 4 ont ce problème
  • 2 vues
  • Dernière réponse par Katter

connorboyd
connorboyd
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I have recently changed from Norton 360 v4 to Norton Internet Security, that is the only thing i can think of that has changed.

I have recently changed from Norton 360 v4 to Norton Internet Security, that is the only thing i can think of that has changed.

Toutes les réponses (4)

the-edmeister
the-edmeister
  • Moderator
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https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

connorboyd
connorboyd Auteur de la question
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Hey thanks for the quick reply,


https://crash-stats.mozilla.com/report/index/007e4f75-040f-4422-baf1-018ed2110216

https://crash-stats.mozilla.com/report/index/552cabfd-ca5d-4fda-b3d9-496be2110216

https://crash-stats.mozilla.com/report/index/73b73dd7-01d2-4b54-ad9f-90e982110216

https://crash-stats.mozilla.com/report/index/944efa07-1525-4ad9-81d9-fb6ea2110216

https://crash-stats.mozilla.com/report/index/da795f8c-ba29-475a-a50a-aabda2110216

https://crash-stats.mozilla.com/report/index/36319b69-c749-4890-91ee-401042110216

https://crash-stats.mozilla.com/report/index/3dfabce7-d081-4b3f-8fe6-6145f2110216

https://crash-stats.mozilla.com/report/index/5da69944-288c-4ed3-8468-ead3e2110216

https://crash-stats.mozilla.com/report/index/15766842-9255-4c0f-ac1f-9982e2110216

https://crash-stats.mozilla.com/report/index/9489374a-b5f8-483e-83b6-4e39c2110216





Also i just noticed it was do it when i tried to login into Ebay, which got me thinking could it be login related due to the fact i use Norton I.S which has a secure cards and login feature.

Anyways thanks for the help

connorboyd
connorboyd Auteur de la question
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Well i did a bit of researching myself and it turned out it was a program i had called DEAMONtools-LITE, so i deleted it and now everything seems fine. "fingers Crossed" this is the last problem i have cause firefox is my favorite browser by far.

Katter
Katter
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I had the same problem. Unloading the Norton Toolbar solved the problem.