Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Android browser not working after firefox mobile uninstall

  • 2 réponses
  • 9 ont ce problème
  • 5 vues
  • Dernière réponse par rochefortm

rochefortm
rochefortm
more options

Hello, I have installed firefox mobile and had to remove it since it was getting my phone to crash. since I removed it , my android native browser does not function; I get this error when loading a page. Error: Requested content homepage cannot be accessed. You do not have access to the site.

I never had any problems with my browser before installing firefox. Please help.

Hello, I have installed firefox mobile and had to remove it since it was getting my phone to crash. since I removed it , my android native browser does not function; I get this error when loading a page. Error: Requested content homepage cannot be accessed. You do not have access to the site. I never had any problems with my browser before installing firefox. Please help.

Toutes les réponses (2)

Matt Brubeck
Matt Brubeck
more options

I'm sorry you're having this problem. I don't know for certain what the cause or solution is, one thing I would try is this:

  1. Open the Android "Settings" app.
  2. Choose "Applications" then "Manage Applications."
  3. Tap on the "All" tab and then tap on "Browser."
  4. Press the "Force stop" button and then the "Clear Cache" button.

If that doesn't fix the problem, you can try again but press "Clear data" instead of "Clear cache." (Warning: The "Clear data" button will erase your browser bookmarks. You can use an app like "Backup Bookmarks" from the Android Market to export your bookmarks first, and restore them after.)

rochefortm
rochefortm Auteur de la question
more options

Hi, I had tried that already, but did not work. I resolved the issue by removing mozilla files from the SD card, that were left behind even after uninstall of firefox.