Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

wont let me put beta 4 in applications to change exisitng firefox

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Kevin

kashkris
kashkris
more options

My opening page offered Beta4 as a free download. I did this (i have a Mac) and then it instructed me to drag the Firefox icon into my "applications" folder. When I did this it said that I already had Firefox there did I want to replace existing one. I hit "replace " and then it said that I could not do that because something in Firefox was open. Sure it was as I run my computer using Firefox! Any clues

My opening page offered Beta4 as a free download. I did this (i have a Mac) and then it instructed me to drag the Firefox icon into my "applications" folder. When I did this it said that I already had Firefox there did I want to replace existing one. I hit "replace " and then it said that I could not do that because something in Firefox was open. Sure it was as I run my computer using Firefox! Any clues

Toutes les réponses (1)

Kevin
Kevin
  • Moderator
more options

You will need to exit Firefox 3.6 to install Firefox 4. I suggest downloading the Firefox installer dmg to the desktop then exiting Firefox 3.6 (Firefox > quit in the top menu). Double click on the Firefox 4 installer then you should be able to upgrade Firefox.

http://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac

Or wait till Tuesday afternoon Pacific time at which point help > check for updates should prompt you to upgrade Firefox 3.6 to Firefox 4.