Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How can I remove Firefox sync data and account from Firefox 4 on my PC?

  • 6 réponses
  • 99 ont ce problème
  • 7 vues
  • Dernière réponse par nedwob

more options

I installed firefox 4 today, and added my sync data account to it. Now I'm using the portable version of Firefox and don't want to use the installed version.

I saw that the sync option says: Deactivate this Device. But when I click on deactivate, it says "This will reset account information and preferences" ... what does that mean? Would it delete my sync data from the firefox server too?? Or would it just delete the bookmarks and other sync data from only the installed firefox 4?? I'm quite confused... please could someone provide info on this?? Thanks.

I installed firefox 4 today, and added my sync data account to it. Now I'm using the portable version of Firefox and don't want to use the installed version. I saw that the sync option says: Deactivate this Device. But when I click on deactivate, it says "This will reset account information and preferences" ... what does that mean? Would it delete my sync data from the firefox server too?? Or would it just delete the bookmarks and other sync data from only the installed firefox 4?? I'm quite confused... please could someone provide info on this?? Thanks.

Toutes les réponses (6)

more options

Hi, the Firefox 4 desktop option "Deactivate this device" will only disconnect your desktop browser from Firefox Sync. Your existing data (bookmarks, history, passwords, etc.) will remain intact, both on your desktop and also on the Firefox Sync servers.

Richard Soderberg, Mozilla Services Operations

more options

You can delete your Synch data and account by going to this link: https://account.services.mozilla.com/.

Modifié le par lottieb

more options

This has clarified my concern. Just a note: Perhaps "This will reset account information and preferences" warning is not necessary, just the simple "Connect" and "Disconnect" as on the Android version of Firefox will do.

Modifié le par DPC

more options

I definitely think the wording should be changed! What it says and does seem to be completely different things!

more options

When I try to delete my account I see:

Oh dear.

Looks like one of the dinosaurs escaped again. We keep them away from the data, so that should be safe.

Please try again later when we've wrestled him back onto the treadmill.

and my account remains. Not good.

more options

Thanks, Lottieb. All fixed.