How long should a software update take - it's been over 2 hours!
An update alert appeared on our screen today. We clicked to update, but that was over 2 hours ago. What should we expect for length of time to download the update or what should we do if the update is not downloading correctly?
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Depends on your connection to the internet. The file should be about 12 megabytes which is the same size as a couple compressed songs or several hi-resolution photos from a camera.
If it is taking a long time directly downloading Firefox from http://www.firefox.com might be faster.
If you have a problem with updating then download the full version.
- Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
- Trash the current Firefox application to do a clean (re-)install.
- Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.