Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My back button doesn't work, even in safe mode with addons disabled and even though my bookmarks work fine.

  • 3 réponses
  • 11 ont ce problème
  • 56 vues
  • Dernière réponse par cor-el

more options

After upgrade to v4, my back button doesn't work. I tried disabling addons and running in safe mode, and it still doesn't work. My bookmarks came through the update fine and work fine. The back and forward buttons appear, but they are greyed and don't work

After upgrade to v4, my back button doesn't work. I tried disabling addons and running in safe mode, and it still doesn't work. My bookmarks came through the update fine and work fine. The back and forward buttons appear, but they are greyed and don't work

Toutes les réponses (3)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

No help. When I drop down the history, it's there and working, so I can go back using that method, but it's quite cumbersome. The bookmarks are there and working. As far as I can see, the only thing not working is the back/forward buttons. They appear, but they are greyed out and don't work. My best bet may be to give up on v4 and go back to the previous version, which worked.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).