Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Adobe plugin freezes screen

  • 1 réponse
  • 30 ont ce problème
  • 12 vues
  • Dernière réponse par MrKoffee

MaddieG
MaddieG
more options

I have the Adobe Reader plugin, but every time I view a PDF, my screen freezes. I'm not able to do anything until I close the PDF. is this a common problem? Is there another PDF reader plugin that is better and doesn't have this problem? As a writer, I really need to be able to access other tabs when I have a PDF open.

I have the Adobe Reader plugin, but every time I view a PDF, my screen freezes. I'm not able to do anything until I close the PDF. is this a common problem? Is there another PDF reader plugin that is better and doesn't have this problem? As a writer, I really need to be able to access other tabs when I have a PDF open.

Toutes les réponses (1)

MrKoffee
MrKoffee
more options

I had this same problem on two different machines using Firefox 4.0. The fix, for me, was to go to the add-ons and disable the adobe 10.0.1.434 plugin. Then go to adobe.com and download Adobe Reader X (10.0.1 at 46.29 MB). Close Firefox and install the reader. I then started Firefox back up and re-enabled the 10.0.1.434 plugin. I can now type in both the address bar and the search bar while a PDF file is being viewed in the browser.

Not sure if disabling the 10.0.1.434 plugin is necessary before installing Reader X (10.0.1 ) but these are the steps I took on two different machines and they both now work properly now.