Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox seems not to be supporting new BBC radio player. Safari is ok with it.

  • 4 réponses
  • 96 ont ce problème
  • 1 vue
  • Dernière réponse par vas222

eyre987
eyre987
more options

I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari.

I have not had problems before with Firefox and the BBC

I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari. I have not had problems before with Firefox and the BBC

Solution choisie

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

Lire cette réponse dans son contexte 👍 17

Toutes les réponses (4)

robine
robine
more options

Solution choisie

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

eyre987
eyre987 Auteur de la question
more options

That was exactly the problem. I have been using Flashblock for a long time and never had to use the 'white list' before. Many thanks.

mqmr
mqmr
more options

I tried adding bbc.co.uk to my whitelist, but it didn't work. I still see no progress bar in the new BBC Radioplayer (pop-up bpx) and there is no sound.

Modifié le par mqmr

vas222
vas222
more options

Try to clear the cache and cookies and restart firefox. It worked for me. I had the same problem on a Windows Vista system running FF 4.0.1.