Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

firefox 4.0 hangs up (program not responding) on Clear History. Why?

  • 4 réponses
  • 250 ont ce problème
  • 1 vue
  • Dernière réponse par jesster70

more options

Often, when I choose the Clear Recent History, the program does nothing. Eventually, I choose Cntl-Alt-Del, and choose "end program" Then I open again, and now I can delete recent history.

Often, when I choose the Clear Recent History, the program does nothing. Eventually, I choose Cntl-Alt-Del, and choose "end program" Then I open again, and now I can delete recent history.

Toutes les réponses (4)

more options

Try to only clear one item at the time via the details button in "Tools > Delete browsing, search and download history on Firefox" to see which choice is causing the freeze.

more options

Mine eventually times out with:

'A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.'

Script: chrome://browser/content/sanitize.js:136

It never completes.

more options

I have had this problem ever since updating to Firefox 4.0 running on Windows XP SP3. I found that the problem was with "cookies". If this was checked it would hang and I would get the script error message. Nothing I did would solve the problem till yesterday when I updated to the Firefox 5.0 beta and now the problem is solved. Whatever has changed in this beta release it solved the problem!

more options

Hi.

Tried to respond to another post on this issue, but was informed that i did not have the right to do so...

In that post, Cor-el suggested the "elimination" method to establish which of the variety of things one wants to clear in browsing history causes the problem. Well I've done this on my own in the past, and it is TRUE. Clearing the history for cookies for any time range causes Firefox to freeze and a "script running" message will appear.

Cor-el suggested in that other post that due to Firefox requesting plugins to also delete cookie history that the program can hang...

Is there a way to delete cookie history for individual plugins (I only have three plugins so the process of elimination should work fairly quickly... I suspect that it might have something to do with the AdBlock plugin I'm using, since this problem started after I installed it) one at a time? That way I could establish what the issues is and inform the person who created the plugin to check out what the problem is... tho I also suspect (if it is the AdBlock plugin) those who create cookies to TRACK your online behavior will do what ever it takes to ensure you cannot delete those cookies... but then having been online for 22 years now may have just made me paranoid about these things?! :D

Please let me know if there is a solution!