Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Green stripe across the videos

  • 6 réponses
  • 182 ont ce problème
  • 21 vues
  • Dernière réponse par alexwent

amaands
amaands
more options

There's a green horizontal stripe across the videos I'm trying to watch, both on Facebook and on Youtube. It started when i downloaded Firefox 4 and updated flash player. I've tried to play videos in both Google chrome and in Internet Explorer but it doesn't work either, i've also tried to re-install both Firefox and flash but it just doesn't make a difference. PLEASE HELP ME !!

There's a green horizontal stripe across the videos I'm trying to watch, both on Facebook and on Youtube. It started when i downloaded Firefox 4 and updated flash player. I've tried to play videos in both Google chrome and in Internet Explorer but it doesn't work either, i've also tried to re-install both Firefox and flash but it just doesn't make a difference. PLEASE HELP ME !!

Solution choisie

Try to disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window:

Lire cette réponse dans son contexte 👍 14

Toutes les réponses (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Try to disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window:

TonyE
TonyE
  • Moderator
more options

Disabling hardware acceleration in Flash should fix this, but the underlying cause for this can be using old video drivers. If you update the video card drivers it may solve this.

alexwent
alexwent
more options

Hi. Is there any reason why there are 10 new people reporting this problem this week alone? Just wondering, as it has never affected me before... and I have been running FF in various flavours for many years. Incidentally I have checked for updates for my video driver, and it is the latest NVIDIA one for my machine.

Modifié le par alexwent

deladroid
deladroid
more options

Disabling the hardware acceleration fixed this issue for me. What do we lose in regards to performance when we disable this? I have a really good NVIDIA video card and run 3 monitors without any issues, but when I switched to firefox from chrome today, this green stripe issue popped up. Thanks.

yasmeen
yasmeen
more options

There's a green horizontal stripe across the videos I'm trying to watch, this is happening with the videos require flash Player & Video colors are damaged /Mixed with each other.This is not happening with others like Google Crome & Internet Explorer- Please Clarify - & Same question was put by someone 1 year before then why this has not been sorted out.. Please clarify..

alexwent
alexwent
more options

Please try updating your Firefox to 13.0.1, if you haven't already. That fixed it for me. Alternatively, switch off your hardware acceleration (right click on video and go to Settings - uncheck the box)