When I use "customize" window to customize my tool bars and the close the window with the X instead of the "Done" button then it stays in customize mode and all my toolbars get messed up when I exit and reopen Firefox.
In order to fix it, I have to restart firefox and open customize again and click the "Restore Default Set" button. All my carefully customized toolbars are now gone! It is really maddening!
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Get used to using the "Done" button instead of the "X".