Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

after a malware attack last week that rewrote my registers I had to restart from a restore point. The problem is now when firefox wants to update, it want to use the site that contains malware. I need to reset it to the proper site how do I do this?

  • 1 réponse
  • 1 a ce problème
  • 15 vues
  • Dernière réponse par Xircal

more options

My son was using the cpu at the time of the first attack. He got it cleared out and working. A day later it hit again when I was using the computer. As soon as I saw the fake virus scan I brought up taskmaster and stopped it. Almost immediately it started running again so I stopped it a second time. When I did, it shut down windows explorer. The only thing that would run was the malware. I brought it up at a restore point and it ran normally. This cycle has been repeated several times.

Both Avast and SpybotSD will find and delete the malware, and both of these update normally. I think that when firefox updates itself, it is requesting data from a malware site rater than from you. How do I reset this?

My son was using the cpu at the time of the first attack. He got it cleared out and working. A day later it hit again when I was using the computer. As soon as I saw the fake virus scan I brought up taskmaster and stopped it. Almost immediately it started running again so I stopped it a second time. When I did, it shut down windows explorer. The only thing that would run was the malware. I brought it up at a restore point and it ran normally. This cycle has been repeated several times. Both Avast and SpybotSD will find and delete the malware, and both of these update normally. I think that when firefox updates itself, it is requesting data from a malware site rater than from you. How do I reset this?

Toutes les réponses (1)

more options

Try this:

  1. Go to Tools | Options | Advanced and click the Network tab.
  2. In the Offline Storage menu, click the Clear Now button.
  3. In the location bar, type about:config and hit Enter.
  4. In the filter at the top, type: keyword.URL
  5. Double click it and remove whatever's in there. You'll see it revert to "Default" and "String".
  6. Go to File | Exit
  7. Restart Firefox and go to the page you want to set as your homepage
  8. Go to Tools | Options | General.
  9. Make sure it says "Show My Homepage" in the first dropdown menu.
  10. Click the button called "Use Current Pages" to set the homepage to the one you have on the screen.