Why can't I listen to CNN online after installing Firefox 4.0?
I have listened to CNN on my computer for months. Now that I have installed Firefox 4.0, I can't listen to it any more. What happened? There's nothing on CNN's help section about a problem with Firefox's update. Both the link on CNN's home page, and the link listed below (it's a "reflector") no longer work.
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This is the "reflector" link, which has worked perfectly for months so that I could listen to CNN live on my computer (no picture, just the sound):
http://a1477.l3760635476.c37606.n.lm.akamaistream.net/D/1477/37606/v0001/reflector:35476
Please, somebody out there must have some clue as to what I should do! It's so quiet without my CNN.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem.
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
In Firefox 4 you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
Thank you kindly for your reply. I have already "solved" the problem - I uninstalled Firefox 4.0 and reinstalled Firefox 3.17. Voila! I can listen to CNN online without any problem once again.
Thank you again for your time. I appreciate that you tried to help me.