We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

After updating to vr. 3.6.17 Firefox starts grabbing memory, cpu goes to 100%, and it crashes w/o a crash report, 2-3 times a day

  • 5 réponses
  • 26 ont ce problème
  • 1 vue
  • Dernière réponse par Beck38

more options

OS Win2K sp4 AMD Atholn x2

Firefox announces it cannot provide a crash report on the crash

OS Win2K sp4 AMD Atholn x2 Firefox announces it cannot provide a crash report on the crash

Toutes les réponses (5)

more options

I have similar problem only using XPPro/SP3. Once open even if just sitting unused it continues to gobble memory and crashes. It crashed a couple of times a day since the update, has locked the system up a couple of times and crashed a total of 14 times today, the last three while trying to send crash reports. All since the 3.6.17 update. It has become unusable (I'm posting this from Opera 11). From scanning the forum looks like Apple folks are having similar problems with the last update as well.

If I was of a paranoid turn of mind I'd think it was a way to get people to move to FF4.

Modifié le par NyteOwl

more options

Yes, my puter crashes at least once an hour, with no crash report. This has happened since I upgraded to 3.6.17 (I HATE 4) and now ALL MY SAVED PASSWORDS ARE GONE !!!!! HOW CAN I RETRIEVE ? THIS IS A DISASTER !!!

more options

Sorry to hear about the passwords. I can't help there I'm afraid as it is not a feature I've ever used. I use an external secured password manager.

So far FF has crashed 6 times in the last 3 hours. A bit better than yesterday's record but still unacceptable.

If this continues I'm afraid I'll be forced to find another browser which is unfortunate as I've always liked the Mozilla/FF feature set and extensibility.

more options

Hi NyteOwl, i went back to FF 3.6.16 and NO MORE CRASHES !! also no passwords but I am dealing with that...I also use a secure manager so at least I am not TOTALLY screwed !!!

more options

Now, one thing I didn't mention is that I had probably around 100+ tabs open, but the memory used was about half my total on that machine, so... no big deal, right?

But I took the plunge to 4.0.x tonight, we'll see as I ramp things up to 'rediculous' tabs over the next couple of days. I might actually try to put on Flash as a while back it was causing too many problems as well, so *wack* it was gone. So, we'll see.