Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

firefox sync between my android and laptop does not start ...

  • 2 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par MrCash

more options

When I try to connect my Galaxy S to my Sync account (witch works perfect between my laptop and desktop), it does not work.

When I type in the "add device code" on the side of my laptop, it gives me a message "device connected", but nothing really happens. It does not sync.

When I try to connect via Android on the mobile, the screen (where you type in your username, password and sync key) dissapears after clicking "connect", but the menu keeps saying "not connected"...

Does anyone have an idea of what is going wrong?

NB: FF 4.0.1 on the laptop and mobile.

Regards,

When I try to connect my Galaxy S to my Sync account (witch works perfect between my laptop and desktop), it does not work. When I type in the "add device code" on the side of my laptop, it gives me a message "device connected", but nothing really happens. It does not sync. When I try to connect via Android on the mobile, the screen (where you type in your username, password and sync key) dissapears after clicking "connect", but the menu keeps saying "not connected"... Does anyone have an idea of what is going wrong? NB: FF 4.0.1 on the laptop and mobile. Regards,

Toutes les réponses (2)

more options

After you enter the code from your phone into your laptop, does your phone display a "Connected" message? If so, then it should start syncing in the background within a few minutes, or you can start it right away: In the Sync preferences on the phone, press the "Details" button and then press the "Sync now" button.

more options

Hi, thx for your quick reply !

No, unfortunately it doesnt say connected on the phone, so there isnt anny button sync now ... Anny ideas?

Regards,