Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

security padlock icon doesn't come on when I purchase items on line since I upgraded to Firebfox 4

  • 1 réponse
  • 12 ont ce problème
  • 5 vues
  • Dernière réponse par TonyE

hanawaytp
hanawaytp
more options

I upgraded to Firefox 4 yesterday. Since doing the upgrade the yellow security padlock icon doesn't come on when I am typing my credit card number when making a purchase on the internet. Before finishing the upgrade a window opened stating something about the Kaspersky url wasn't compatible with Firefox 4. When I click on the Kaspersky icon the screen that opens states that my computer is protected from viruses.

I'm concerned that my credit card number might not be secure when making purchases on the internet following this upgrade. The security padlock icon always came on with the previous version of Firefox.

Thank you,

Tom Hanaway

I upgraded to Firefox 4 yesterday. Since doing the upgrade the yellow security padlock icon doesn't come on when I am typing my credit card number when making a purchase on the internet. Before finishing the upgrade a window opened stating something about the Kaspersky url wasn't compatible with Firefox 4. When I click on the Kaspersky icon the screen that opens states that my computer is protected from viruses. I'm concerned that my credit card number might not be secure when making purchases on the internet following this upgrade. The security padlock icon always came on with the previous version of Firefox. Thank you, Tom Hanaway

Toutes les réponses (1)

TonyE
TonyE
  • Moderator
more options

The padlock has been replaced by the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button

If you want to add a padlock icon to the location bar, you can use the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/