Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I really want to remove FF4 and go back to FF3, how can all old settings be reclaimed?

  • 1 réponse
  • 6 ont ce problème
  • 18 vues
  • Dernière réponse par TonyE

TWH1
TWH1
more options

After looking around the web no guidance for my question has been found yet. Is there a Mozilla method to roll back?

Also:

The FF4 Sad Faced "Submit Feedback" page has the "submit button greyed out, thus no sad faced feedback is accepted. Or maybe it just isn't acceptable?

After looking around the web no guidance for my question has been found yet. Is there a Mozilla method to roll back? Also: The FF4 Sad Faced "Submit Feedback" page has the "submit button greyed out, thus no sad faced feedback is accepted. Or maybe it just isn't acceptable?

Toutes les réponses (1)

TonyE
TonyE
  • Moderator
more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

What problems are you having with Firefox 4?