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I cannot print a web page on Firefox

  • 4 réponses
  • 73 ont ce problème
  • 1 vue
  • Dernière réponse par wimap

sherry
sherry
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I have a PC and just upgraded my Firefox to 4. Since then, I have not been able to print a web page. If I go to FILE then PRINT nothing happens. I can print from Outlook and from Explorer but not Firefox. I followed the directions to go to about:config and right click on print.print_printer and choose RESET. Then I restarted Firefox but it still didn't work. My printer is HP5440. Please help me or I will have to start using Internet Explorer.

I have a PC and just upgraded my Firefox to 4. Since then, I have not been able to print a web page. If I go to FILE then PRINT nothing happens. I can print from Outlook and from Explorer but not Firefox. I followed the directions to go to about:config and right click on print.print_printer and choose RESET. Then I restarted Firefox but it still didn't work. My printer is HP5440. Please help me or I will have to start using Internet Explorer.

Toutes les réponses (4)

the-edmeister
the-edmeister
  • Moderator
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Try resetting all the print.print_ prefs related to that printer.

sherry
sherry Auteur de la question
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It worked! I went to all the items listed for my printer (HP 5440) and reset them with a right click. I closed the window and opened the reservation I had tried to print yesterday and it worked! I spent at least 2 hours doing different things yesterday but this solved the problem. THANKS!

the-edmeister
the-edmeister
  • Moderator
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You're welcome.

Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.

wimap
wimap
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Where do I find 'theprint.print_ prefs' for my printer?