Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Unsupported version for FedTraveler.com

phochla
phochla
more options

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!