Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox not remembering passwords

Arsenal_in_Aus
Arsenal_in_Aus
more options

My Firefox remembers a couple of passwords, but for other sites it doesn't. These sites are definitely not listed as exceptions (under Tools, Options etc), and are not blocked by the website (passwords can be stored in IE, Chrome etc). In one case, we have 3 gmail accounts and Firefox will remember 2 of them, but not the third. With that 3rd gmail account, I did select the "never remember this password" option initially, but now want to change that and the website is not listed as an exception, so I can't change it. How do I fix this? Can I completely reset the Firefox password facility?

My Firefox remembers a couple of passwords, but for other sites it doesn't. These sites are definitely not listed as exceptions (under Tools, Options etc), and are not blocked by the website (passwords can be stored in IE, Chrome etc). In one case, we have 3 gmail accounts and Firefox will remember 2 of them, but not the third. With that 3rd gmail account, I did select the "never remember this password" option initially, but now want to change that and the website is not listed as an exception, so I can't change it. How do I fix this? Can I completely reset the Firefox password facility?

Solution choisie

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have any password exceptions listed?

Do you see any blank entries in Saved (Show) Passwords?

Arsenal_in_Aus
Arsenal_in_Aus Auteur de la question
more options

There are no password exceptions listed at all - that's the confusing thing. And there are no blank entries in Saved (Show) Passwords. There are two saved passwords and both of them function no problems, but I want to have more saved passwords.

Would it make any difference to remove the saved passwords that are there (even though both of them function properly)? Is there any way to reset the whole passwords feature so that when I log in to a site I'll be asked again and will then be able to save passwords?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
Arsenal_in_Aus
Arsenal_in_Aus Auteur de la question
more options

Beautiful!!! Thanks very much.