Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

hotmail won't download properly how can i fix it?? help me please

  • 4 réponses
  • 13 ont ce problème
  • 19 vues
  • Dernière réponse par cor-el

Luis
Luis
more options

i have problemas loading hotmail, i have try everything but no one else seems to have this problem therefore no one is able to help me, just have a look at this: http://www.uploadscreenshot.com/image.../5408594 that's what i get and it is happeninng only with my hotmail account can you please help me to fix this?? I use PeppermintOS Two, everything was find, but 3 days ago mozilla stop from downloading hotmail properly!!!

i have problemas loading hotmail, i have try everything but no one else seems to have this problem therefore no one is able to help me, just have a look at this: [http://www.uploadscreenshot.com/image/393673/5408594] that's what i get and it is happeninng only with my hotmail account can you please help me to fix this?? I use PeppermintOS Two, everything was find, but 3 days ago mozilla stop from downloading hotmail properly!!!

Modifié le par cor-el

Toutes les réponses (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Edit > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Edit > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Try to disable hardware acceleration.

  • Edit > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
Luis
Luis Auteur de la question
more options

First of all i really like to thank you for your concern on trying to help me, however i must tell you that i did a fresh install of my system wich is PeppermintOS(GNU/Linux) i don't use Windows and never will, i use to have it in the past and that OS is troublemaker, now about my problem i sadly have to tell you that none of the above solutions fix my problem, is driving me crazy, speciall because as i told you, this is a fresh new installation of my OS, so i am wondering why is doing this, it was working fine couple weeks ago and suddendly start having this behaviour and as you know email are nodays some thing we realy on, so is there any other thing i can do to fix this? do i need to give you some other info so you can guide me in the right directions? please let me know. Again, thanks for your help

PS. The image below is just right after installing my new OS!!!, this means not surfing on the internet, not doin g anything else just check my hotmail account to se the behaviour.

Luis
Luis Auteur de la question
more options

About my problem i do sincerily apologize since the screenshot belong to chromium since i am having the same problem with their browser, here ir the ling of the screenshot of firefox: http://www.uploadscreenshot.com/image/394389/9287645

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You need to check if there is an update for the graphics display driver or else try a generic driver for your graphics display card.