Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefoxsometimes takes awhile to close. Periodically have to end process via task manager. 'Any ideas?

  • 1 réponse
  • 1 a ce problème
  • 16 vues
  • Dernière réponse par Hasan

metadatr
metadatr
more options

I close Firefox. It immediately closes and disappears from the task bar. At times, if I try to open it within 5 or 10 seconds after, it will display a message that '....Firefox is already running......' and will not launch Firefox until waiting for a few more seconds. In the last couple days, it has appeared to be closed when I close it (same scenario as above). But it is saying it is still open for an extended period of time - 30+ seconds. So I go into task manager and end the process. Then it will launch.

I close Firefox. It immediately closes and disappears from the task bar. At times, if I try to open it within 5 or 10 seconds after, it will display a message that '....Firefox is already running......' and will not launch Firefox until waiting for a few more seconds. In the last couple days, it has appeared to be closed when I close it (same scenario as above). But it is saying it is still open for an extended period of time - 30+ seconds. So I go into task manager and end the process. Then it will launch.

Toutes les réponses (1)

Hasan
Hasan
more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select Restart with Add-ons Disabled

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> Menu Bar and Navigation ToolBar -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> click the Favicon on SearchBar -> click Manage Search Engines -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons) -> Restart Firefox

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.