Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

trouble saving bookmarks and backing them up

  • 5 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par DahliaGA

DahliaGA
DahliaGA
more options

I have used Mozilla for years. In the last several weeks I have been having trouble with bookmarks. This since my latest upgrade. I can't save bookmarks and I have lost 90% of my saved bookmarks. I have some of them saved in my bookmark folder but when I try and restore them it says the file is not usable. I unistalled the program and reinstalled with the same problem still there. Please help!!

I have used Mozilla for years. In the last several weeks I have been having trouble with bookmarks. This since my latest upgrade. I can't save bookmarks and I have lost 90% of my saved bookmarks. I have some of them saved in my bookmark folder but when I try and restore them it says the file is not usable. I unistalled the program and reinstalled with the same problem still there. Please help!!

Solution choisie

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can check if you still have a JSON backup in the bookmarkbackups with the lost bookmarks.
You can look at the file size.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (5)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox automatically saves 10 bookmark backups.

https://support.mozilla.com/en-US/kb/Lost+Bookmarks

DahliaGA
DahliaGA Auteur de la question
more options

....and your point is. I can't manually save bookmarks nor can I restore my saved bookmarks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can check if you still have a JSON backup in the bookmarkbackups with the lost bookmarks.
You can look at the file size.

Hasan
Hasan
more options

see the links provided..

Modifié le par Hasan

DahliaGA
DahliaGA Auteur de la question
more options

Thanks folks. It worked and I can restore and save again. I lost a lot of them permanently but they are replaceable.