Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Since I downloaded the most recent version, Firefox will not launch at all? No screen pops up, nothing happens. It shows on my task manager but that is it.

jmbraswell
jmbraswell
more options

Since I downloaded the new version of Firefox it will not launch on my computer. I hate Chrome and IE, but I have to use them because my Firefox won't work. How do I fix this?

When I double click it to launch off my desktop nothing happens. No pop up, no window, no error message nothing. Only when I ctrl-alt-del and go to my task manager is there any trace of it running in the processses tab. It does not show up in my applications tab.

Since I downloaded the new version of Firefox it will not launch on my computer. I hate Chrome and IE, but I have to use them because my Firefox won't work. How do I fix this? When I double click it to launch off my desktop nothing happens. No pop up, no window, no error message nothing. Only when I ctrl-alt-del and go to my task manager is there any trace of it running in the processses tab. It does not show up in my applications tab.

Toutes les réponses (1)

David McRitchie
David McRitchie
more options

From here it looks like you used Safari instead. Lots of choices that's what I like.

You did end Firefox and try to restart didn't you?

If you did then I would expect you have a problem with your Firewall, and would have had it before, does not affect IE, it does affect Firefox, I don't know about other browsers. See

http://kb.mozillazine.org/Firewalls