Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Lost sync info...

  • 2 réponses
  • 5 ont ce problème
  • 12 vues
  • Dernière réponse par stylusFXN

stylusFXN
stylusFXN
more options

I'd appreciate if you could help me on this.. I formatted my hdd and tried to sync my bookmarks back from previous state (previous instalation), but I accidently lost my sync key so I made another. I believed that I could acces my original sync account with another key, but it seems that it's not working like I expected. I have original sync key now, and I wonder if you could help me to retrieve my data. Please.

Thanks, Mat

I'd appreciate if you could help me on this.. I formatted my hdd and tried to sync my bookmarks back from previous state (previous instalation), but I accidently lost my sync key so I made another. I believed that I could acces my original sync account with another key, but it seems that it's not working like I expected. I have original sync key now, and I wonder if you could help me to retrieve my data. Please. Thanks, Mat

Solution choisie

Sorry, that data is gone. When you get a new SyncKey your data is automatically cleared from the sync server. The data is worthless without the correct SyncKey, which is used for encryption & decryption of your data as it is uploaded and downloaded to & from the sync server.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

the-edmeister
the-edmeister
  • Moderator
more options

Solution choisie

Sorry, that data is gone. When you get a new SyncKey your data is automatically cleared from the sync server. The data is worthless without the correct SyncKey, which is used for encryption & decryption of your data as it is uploaded and downloaded to & from the sync server.

stylusFXN
stylusFXN Auteur de la question
more options

Thanks for the assistance.

I feel pathetic right now.. ;(