Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ask Jeeves loads every time

  • 2 réponses
  • 3 ont ce problème
  • 11 vues
  • Dernière réponse par justclox

more options

Every time I load Firefox "Ask Jeeves" is my home page. I delete it and reload the page I want as my home page. Then when I reload Firefox, there is "Ask Jeeves" back again. I habe searched my computer and can not find anything identifiable as an "Ask Jeeves" virus (which is what it now is!!!).

How can I get rid of this annoying problem? I am running Version 5.0.1 because you issue the next version long before things like "FEBE" are updated to run in the new vewrsion.

Every time I load Firefox "Ask Jeeves" is my home page. I delete it and reload the page I want as my home page. Then when I reload Firefox, there is "Ask Jeeves" back again. I habe searched my computer and can not find anything identifiable as an "Ask Jeeves" virus (which is what it now is!!!). How can I get rid of this annoying problem? I am running Version 5.0.1 because you issue the next version long before things like "FEBE" are updated to run in the new vewrsion.

Toutes les réponses (2)

more options

FEBE is now compatible up thru the pre-release Firefox 8.0 version which is in the Aurora development channel.

Take a look at your extensions for a "search" of Ask extension - remove it.

more options

I have removed this add in so many times now, I also restart FireFox to ensure that it has been removed. Next time I go into FireFox there it is showing as my official Home Page in Tools, Options, General.

I have carried out a number of searches through my Computer for either "Ask", "ask", "Jeeves" or "jeeves". The search software always comes up telling me there is no sign of it.

I am now goint to try removing the "Ask" virus and FireFox along with all of its settings, power off and then later on I will load the newest version of FireFox and see if the "Ask" virus has been lost. I will let you know what the outcome is.